Showing posts with label BPO. Show all posts
Showing posts with label BPO. Show all posts

Wednesday, October 21, 2009

Managers urgently required @ EzeeGo1 Travel Portal

Company: Ezeego1 Travel & Tours Limited is an online travel company that offers all travel related services viz. airlines, hotels, packages, car rentals, cruises, rail etc. for sale on its website. It is a virtual travel market place and promises to be one of its kinds. It is setup and managed by travel professionals having an abundance of knowledge and experience in the industry. For more details about us and our products and services, please refer to our website: www.ezeego1.com.

Position: Manager / Senior Manager

Location: Mumbai

Qualification: Any Graduate

Experience: 5-8 years in any BPO service provider, including:

  • SELLING the BPO's service to Companies
  • SECURING Outsourcing Contracts for the BPO Service Provider
  • RELATIONSHIP MANAGEMENT with Customer Companies on behalf of the BPO Service Provider
  • TRANSITIONING and IMPLEMENTATION of BPO Contracts secured for the BPO Service Provider

Candidate Profile:

  • Good Contacts from BPO industry
  • Good Communication skills in English
  • Knowledge of Excel & Internet Surfing
  • Ability and willingness to work in a multi-tasking environment
  • Creative bent of mind, attention to Detail, Innovative & Creative

NOTE: Candidates with only an operations background in a BPO service provider will not be considered.

APPLY: If interested, please send your updated resume in a Word format to jobs @ ezeego1.com as soon as possible. We will get in touch with you to schedule an interview.

Friday, August 14, 2009

Presales Assistant Manager @ Aditya Birla Minacs, Mumbai


Position: Assistant Manager - Business Development - Presales

Experience: 5 - 8 years

Job Responsibilities:

1. Proposal Creation

  • Develops RFP, RFQ, and RFI written responses with internal stakeholders and go-to-market partners.
  • Proactively contributes to proposal solution design alongside other cross-functional design team members.
  • Ensures compliance to RFP/RFI requirements, as well as applying Minacs quality and style standards.
  • Monitors and manages "look and feel" of final proposal document by creating graphics and editing for style, professionalism, and content.
  • Edits, proofreads, and rewrites final output for quality of grammar, context, organization, consistency of message, and presentation.
  • Keeps standard text (boilerplate) current and accurate in conjunction with subject matter experts and populates proposals with the standard text; assists in keeping proposal content library organized.
  • Collaborates with sales staff to identify win themes and discriminators and incorporates these elements into the proposal.
  • Collaborates with SME and various departments to ensure the content is relevant and up to date writes proposal cover letters and executive summaries in conjunction with sales staff.
  • Produces final proposal documents (e.g., creates PDFs and duplicates and binds proposals for submission and distribution).
  • Occasionally interfaces with clients and RFP issuers on proposal clarifications (missing or incomplete information) and attends bidders meetings.
  • Occasionally delivers proposals to clients and courier depots and travels to Minacs sites to work with partners and sales staff.

2. Sales Support

  • Creates and edits PowerPoint presentations during various phases of the sales cycle.
  • Prepares speaking notes for business development staff for client presentations.
  • Assists in the preparation for Minacs sales conferences.
  • Manages, maintains, and applies corporate client data for proposal and marcom usage.

3. Marketing Support

  • Assists in upholding the company brand standards across all sites.
  • Reviews, synthesizes, and applies contact center market research to proposal submissions.
  • Assists with the creation of award submissions.
  • Assists in the preparation for conference participation.

Essential Qualifications:

  • Graduate or Post-graduate degree with Proposal Writing experience
  • Preferably with 2 years relevant Presales experience in BPO industry
  • Advanced MS Word, PowerPoint, and keyboarding skills;
  • Intermediate Excel, Visio, and Acrobat skills;
  • Familiarity with Adobe Illustrator, Microsoft Project, desktop publishing, or other graphics software;
  • Must be able to work flexible hours to meet aggressive deadlines

Location: Mumbai

APPLY: If interested, send your updated resume immediately to cv @ headsnminds.com along with following details:

  • Current CTC:
  • Expected CTC:
  • Notice Period:
  • Reason for Leaving:

Monday, March 02, 2009

Marketing Executive (IT) job openings with TIS-BPO in Mumbai

About company:

TIS-BPO (formerly known as Azure Infotech) (a Tandon Group Company) is a leading business process outsourcing company out of California, USA having its processing centers at Mumbai, Bangalore and Chennai in India. TIS-BPO is part of the Tandon Group, which has over 30 years of varied experience of technology outsourcing for many industry giants across the globe. TIS-BPO specializes in end-to-end business processes, which include imaging, automated and manual data capture, data format conversions, back office processing and workflow solutions that are spread across diversified industries.

Position: Marketing Executive (IT)

Experience: 1 – 6 years

Qualification: Should have completed his/her MBA in the last 5 years

Skills required:

  • Excellent command over spoken & written English
  • Minimum 2 years experience of IT Sales/ Marketing activities in IT Sector
  • Graduate/ MBA Marketing

Location: Mumbai

APPLY: If interested, send your updates resume immediately to sujata.savekar @ tandoninfo.com along with following details:

  • Current CTC
  • Expected CTC
  • Notice period

Thursday, February 19, 2009

Bid Manager (BPO) job openings in Bangalore

Client: a global services provider delivering technology-driven business solutions that meet the strategic objectives of its clients. It delivers unmatched business value to customers through a combination of process excellence, quality frameworks and service delivery innovation.

Position: Bid Manager (BPO)

Skills:

  • Presales
  • Proposal Writer
  • RFP
  • IT Consulting
  • Business Consulting
  • Bid Process Management

Work Location: Bangalore

Experience: 3+ Years

Note: Must have BPO industry experience

APPLY: If interested, send your updated resume to Vishakha @ mindlance.com / vishakha.mindlance @ gmail.com along with following details:

  • Total & Relevant Experience
  • Current CTC
  • Expected CTC
  • Notice period

Friday, February 13, 2009

Project Management (MIPM) job openings with a leading ITES company in Mumbai

Company: one of the largest IT/ITES organizations of India. The organization is reckoned among the most preferred organization people like to work with.

Position: Asst. Manager / Team Lead

Experience: 4+ years

Communication Skills: Excellent

Shifts: Should be open to Night Shifts

No. of Positions: 50

Job Responsibilities:

  • Meet/Talk with business partners, teams, key leaders, vendors regarding project status
  • Communicate technical info with client and 3rd party agents
  • Manage day to day activities of the process
  • Establish the right checks and balances for effective project control
  • Interpret process related data/information/statistics
  • Interact and build a rapport with the client and respective agency to effectively manage process changes / metrics
  • Coordinate data capture and reporting to allow for on-going program measurement and optimization
  • Change management, adjust the project plan and resource per business requirements
  • Work with Service Managers to continually improve the services offered
  • Work with External Business Partners to establish solutions to meet our business partner needs

Job Location: Mumbai

APPLY: If interested, send your latest resume immediately to hr.smcgroup @ gmail.com.

Sunday, January 25, 2009

Job opening for HR Manager with a leading BPO in Mumbai

Company: a leading BPO in Mumbai

Position: Assistant Business HR Manager

Location: Mumbai

Work Shift: 7:30 am- 4:30 pm

Qualifications: Min Graduate (MBA preferred)

Job Description:

  • The candidate may have worked on one or more of: Competency Mapping / Assessment Role (JDs, Role Clarity) Assessment Centres/ IJPs PMS (Since it is linked, someone who has worked on PMS and one of the above may also qualify)
  • Maintaining Employee relations & employee welfare activities
  • Create IJP Calendar for the Year & Review with ops Quarterly
  • Design Assessment Methodology Plan & Implement IJPs
  • Review the IJP (Through Polls, FGDs)
  • Measure the success of the IJP
  • Build Role Clarity (Create Job Descriptions)
  • Participate in the Competency Mapping Exercise
  • Communicate new Roles & Competencies
  • Review & Improvise existing Policies
  • Initiate & Implement Process Improvement Projects
  • Initiate / Handle projects

APPLY: If interested, send your updated resume immediately to profile @ datawiseindia.com along with your current CTC & expected CTC.

Thursday, September 25, 2008

Urgent Job Opening for Team Leader / Unit Manager in a Banking BPO in Mumbai

Company: One of the leading Banking BPO in Mumbai

Position: Team Leader / Unit Manager

Experience: 4+ years

Relevant Experience: Min 1 year as a Project Leader

Location: Mumbai

Skills:

  • Should have experience of handling both Client-Server and Web-based technologies
  • Should have strong technical skills
  • Should have hands on experience of working on software development / Support {internet/intranet architectures, (Certification preferred: PMP, Technical Certification on web technologies and etc)
  • Should be aware of Services Oriented Architecture (SOA) Knowledge of SDLC is must
  • Good communication skill is must
  • Exposure to the banking domain will make the difference
  • Should have Lead a team of at least 6 to 8 people

Note:

  • Preference will be given to (B.Sc, B.E, B.Tech, MSc, M.E, M.Tech, MCA, and MBA Candidate)
  • IMP: This Opening is a Complete US Shift Timing, which may start by 8p.m to 6 a.m
  • Salary is Quite Negotiable

APPLY: If interested, send your updated resume ASAP to Benjamin at 6sos dot com.

Thursday, September 04, 2008

Job opening for SAP HR Funtional Consultants in Mumbai

Position: Team Member / Team Leader

Client: One of the well reputed BPO’s in India

Location: Mumbai

Job Description:

  • Payroll (Should have created worked on)
    • Info types
    • Wage types
    • Taxes
    • Benefits
    • Time Management
  • Personal Administration (Should have created worked on)
    • Configured Personal Actions
    • Dynamic Actions

Requirements:

  • Full time Graduate from any stream would do
  • Good communication skills
  • Graduate in any stream
  • Willing to work in shifts

APPLY: If interested, send your updated resume immediately to sharada at ikyaglobal dot com.

Thursday, July 17, 2008

Job openings for Team Leads with Merrill Lynch in Mumbai

This opportunity is posted by Datamatics Staffing Services! They have an immediate opportunity for Merrill Lynch in Mumbai.

About company:

Merrill Lynch is one of the world’s leading financial management and advisory companies, with offices in 36 countries and total client assets of approximately $2 trillion. Merrill Lynch has three core businesses – Global Private Client, Global Markets & Investment Banking Group and Merrill Lynch Investment Managers – offering a range of services for private clients, small businesses, institutions and corporations, and financial intermediaries. As an investment bank, the company is a leading global underwriter of debt and equity securities and strategic advisor to corporations, governments, institutions and individuals worldwide. Visit http://www.ml.com/ for more details.

Job Role: Team Leader

Skills:

  • Troubleshooting:
    • Work with desktop teams, RAQS, TCO, Prod Support, DBAs, to troubleshoot advanced BEN application issues as they pertain to our environment.
    • Provide fill-in Level 1 support as coverage needs dictate.
  • Support Quality:
    • Monitor Level 1 support team responses and the quality of the support provided.
    • Ensure ticket queues are maintained at satisfactory levels.
  • Training:
    • Responsible for training new Level 1 Support team members in the BEN processes and procedures.
  • Month End Process:
    • Responsible for coordinating and executing the Month End Close/GL Update process for BEN.
    • Must know how to run / execute scripts, verify script results, knowledgeable of BEN Month End operations.
  • Operations Center Collaboration:
    • Perform application and nightly batch job monitoring, health checks, review of various dashboards, determine various job thresholds, respond to various system alerts and determine impact to systems, log incident reports, escalations, etc.
  • Status Reports:
    • Review daily status reports for coverage issues. Prepare status updates to the SharePoint support site.
  • Shift Work:
    • Provide Overnight (US TIME) coverage for Production Outages.
  • Data Uploads:
    • Perform XML uploads to BEN when required.
  • Assist in Building Knowledge Base Repositories:
    • Work with Help Desk support, Level 3 Support to build Knowledge Base and develop ways to monitor systems, jobs, feeds, etc and store application related information.
  • Relationship Management:
    • Provide primary contact and business support for the Asia Pac/EMEA Finance and PMO clients.

Experience: 4+ years in BPO or Call Center with knowledge in database

Location: Mumbai

APPLY: If interested, send your updated resume to itcv at datamaticsindia dot com along with your current salary details.

Monday, April 28, 2008

Urgent requirment for Business Analyst for leading BPO in Mumbai

There is an urgent need of the following profile for one of the leading BPO in India.
About Company:
The company is a leading BPO of India. It is a global management consulting , technology services, & outsourcing company. Committed to delivering innovation, it collaborates with its clients to help them become high performance businesses and governments. With deep industry and business process expertise, broad global resources and a proven track record it can mobilize the right people, skills and technologies to help clients improve their performance
Job Title: Business Analyst
Position: Level D
Work location: Mumbai
Skills Requirements:
  • Candidate should have experience in Work Force Management.
  • Should have work experience in Business Analysis
  • Should have good communication skills
  • Should have good Excel skills
  • Mandatory: Flexible to work in shifts
Educational Qualifications:
  • Any Graduate Except for Diploma Holders
Experience: 5 Years
Salary: As per industry norms.
APPLY: If interested, send your updated resume to hr.smcgroup@gmail.com now!

Thursday, March 20, 2008

Team Leaders required @ leading Mumbai BPO catering to UK clients

This opportunity is posted by consultant, India Recruit. One of their clients is a leading UK based professional and support service BPO which provides an integrated range of services across the UK"s public and private in the following:

  • business process outsourcing
  • customer services
  • administration and support
  • human resources
  • information technology
  • property consultancy
  • finance and treasury
  • management consultancy.

They interact with 33 million people across the UK on behalf of our clients across the public and private sectors. The company was named Best BPOProvider in the UK. It has 2 centers based out of Mumbai.

The client is currently is looking for Team Leaders in Financial / Insurance / Data process

Note: Graduates with minimum one year of Team Leading experience

APPLY: If interested, send in your resume as a word attachment to mahendra@indiarecruit.com along with the following details:

1) Current Sal

2) Expected Sal

Alternatively, you may call Mahendra on 9819021981 for more details.

Wednesday, February 20, 2008

Analyst / Sr. Analyst (Outsourcing & Offshoring) for a MNC

Job Description: For Outsourcing & Offshoring Practice of the company.

About Company:

It is one of the most respected and renowned organisations in the world and has been consistently ranked as the leading employer of choice at MBA schools across the world. It advises top management of the world’s leading companies on issues of strategy, organization and operations. Their mission is two-fold: to help their clients make positive, lasting, and substantial improvements in their performance, and to build a great firm that is able to attract, develop, excite and retain exceptional people.

Location: Gurgaon

Candidate Profile:

  • MBA with 6 months to 4 years experience.
  • Preferably from BPO Operations having exposure to Process Outsourcing, Process Transition, Quality, etc.
  • Could be in a position of Team Leader kind of roles.
  • Candidates can be from IT / BPO / KPO sector companies.

Level: Junior / Middle Management

APPLY: If interested, send your updated CV immediately to hiral@pylonmc.com.

Tuesday, November 13, 2007

Top BPO Opening for Human Resource for 24/7 Customer Care Inc. in Bangalore

Position: Sr. H.R. (Recruiter)

Location: Bangalore.

Client: 24/7 Customer Care Inc.

Desrired Skills:

  • Should have minimum 2-4 years of experience.
  • Should have knowledge of Joining formalities, Induction, Execution of HR policy, Payroll queries, TDS, Reimbursements, Retiral benefits and Exits.
  • Support the Business units in meeting Resourcing requirements
  • Manage the Company Brand for the purpose of Resourcing
  • Involved in the recruitment process through advertisements / placement agencies/job portals
  • Identification of headhunters and development of an excellent working relationship with them
  • Responsible for contribute to the recruitment plan and strategies for recruitment
  • Manage walk-ins, lateral and campus recruitments
  • Identification of interview panel
  • On selection negotiate, finalise salaries, fix joining date and follow-up for closure
  • Responsible for the entire life cycle of recruitment process.
  • Candidate from BPO OR IT Company background will be preferred.
  • Schedule meetings with the company clients and the management.
  • Organize board meetings for the employees.
  • Scrutinize resumes from the company database to check if candidates are eligible for attending the interviews.

Compensation:

  • The Company offers a flexible package and would be commensurate to the position/person
  • Compensation shall NOT be a limiting factor for the right candidate

APPLY: If interested, send your updated CV with your current CTC to nethra@gmsindia.co.in now!