Excellent job openings for Consultants / Telemarketing executives in Mumbai IT company

About company:

We introduce ourselves as Software Systems and Solutions (SOSYS) a premier company engaged in quality IT Services in the areas of ERP- Training, Consultancy & Recruitment since 1997. Currently we are looking for talented and energetic people to work with us to fulfill the aims and goals of our company.

Positions:

1. Counselor ---- (Female)
2. Telemarketing Executive ----(Female)
3. Telecalling Executive ---- (Female)
4. Team Leader ---- (Male)
5. Technical Consultant----(Male)
6. Functional Consultant ----(Male)

Note:

• Only Male are preferable for Technical & Functional Consultant positions and should be BE-Mechanical or From Finance Background.
• Experienced as well as Fresher can also apply...

Eligibility:

• Should be Graduate from any field.
• Should have a good command over English.
• Willingness to achieve the goal determined by the organization.
• Should have good presentation and orientation skills.

WALK-IN for Interview from:

Monday to Saturday between 10:00 AM to 7:30 PM

APPLY: If interested, send your updated resume immediately to hrmumbai at sosysindia dot com or speak to Mohsin at +91-22-29254441 / 29251074.

Job opening for Customer Service Representative in Mumbai Call Center

Position: Customer Service Representative

Company: Reputed Call Center in Mumbai

Location: Malad, Mumbai

Qualifications: Diploma in Electronics and Electrical

Tasks and Responsibilities:

1. Handling of general customer inquiries
2. Preparation and follow-up of quotations for standard business transactions according to the instructions of the service team (offer / service contract preparation
3. Order Management - from entering incoming orders into the ERP system (e.g. SAP) up to invoicing:

- Order entry, verify order / quote / delivery time

- Order status monitoring automatically informing the service team of any foreseeable change in delivery time

- Coordination of installations ith logistic service provider and service team

- Invoicing (service)

- Support collection of accounts receivable

- Local product handling, purchasing and logistic coordination

4. Maintenance / Service contract administration (e.g. scheduling)
5. Handling of returned goods in case of in-house repair
6. Administration and follow-up of service reports
7. Scheduling of customer visits
8. Preparation of customer documentation
9. Logistic and purchasing tasks, local product handling
10. Inventory management

Other requirements:

• Female candidates only…
• Should have good communication skills and should have Technical Knowledge

APPLY: If interested, send your updated CV immediately to bharti at gennex dot biz along with your current CTC and expected CTC.

Job openings for Team Leads with Merrill Lynch in Mumbai

This opportunity is posted by Datamatics Staffing Services! They have an immediate opportunity for Merrill Lynch in Mumbai.

About company:

Merrill Lynch is one of the world’s leading financial management and advisory companies, with offices in 36 countries and total client assets of approximately $2 trillion. Merrill Lynch has three core businesses – Global Private Client, Global Markets & Investment Banking Group and Merrill Lynch Investment Managers – offering a range of services for private clients, small businesses, institutions and corporations, and financial intermediaries. As an investment bank, the company is a leading global underwriter of debt and equity securities and strategic advisor to corporations, governments, institutions and individuals worldwide. Visit http://www.ml.com/ for more details.

Job Role: Team Leader

Skills:

• Troubleshooting:
• Work with desktop teams, RAQS, TCO, Prod Support, DBAs, to troubleshoot advanced BEN application issues as they pertain to our environment.
• Provide fill-in Level 1 support as coverage needs dictate.
• Support Quality:
• Monitor Level 1 support team responses and the quality of the support provided.
• Ensure ticket queues are maintained at satisfactory levels.
• Training:
• Responsible for training new Level 1 Support team members in the BEN processes and procedures.
• Month End Process:
• Responsible for coordinating and executing the Month End Close/GL Update process for BEN.
• Must know how to run / execute scripts, verify script results, knowledgeable of BEN Month End operations.
• Operations Center Collaboration:
• Perform application and nightly batch job monitoring, health checks, review of various dashboards, determine various job thresholds, respond to various system alerts and determine impact to systems, log incident reports, escalations, etc.
• Status Reports:
• Review daily status reports for coverage issues. Prepare status updates to the SharePoint support site.
• Shift Work:
• Provide Overnight (US TIME) coverage for Production Outages.
• Data Uploads:
• Perform XML uploads to BEN when required.
• Assist in Building Knowledge Base Repositories:
• Work with Help Desk support, Level 3 Support to build Knowledge Base and develop ways to monitor systems, jobs, feeds, etc and store application related information.
• Relationship Management:
• Provide primary contact and business support for the Asia Pac/EMEA Finance and PMO clients.

Experience: 4+ years in BPO or Call Center with knowledge in database

Location: Mumbai

APPLY: If interested, send your updated resume to itcv at datamaticsindia dot com along with your current salary details.

Good Opening in a leading Call Center in Mumbai

We are an ISO certified HR firm and a part of ERA. We are currently looking for Senior Executive Customer Renewal / Retention for one of our clients with the following criteria:

1. Graduates with good communication skills.
2. Minimum 2 years experience into billing and collections.
3. Well versed with excel.

Note: Salary up to Rs. 2,50,000 p.a. C.T.C.

Job Location: Andheri (E).

APPLY: For further clarifications contact Mehki at 022-40055330 or email your queries and resume at mehki@promptpersonnel.com.