Job opening for Community Manager with People Group, Mumbai

About company:

People Interactive is a leading multi-brand consumer Internet Company in India with several successful global businesses to its credit. A part of People Group, the company has revolutionized the Internet and New Media industry in India with its brands such as Shaadi.com, Fropper.com, Shaadi Point and Astrolife.com and the recently launched Makaan.com. Visit http://www.peoplegroup.in/ for more details.

Position: Community Manager

Essential Functions:

• User engagement & interaction
• Owning the community & lending a face to the product / service / organization. Be a custodian of the product / service
• Interface regularly with CRM team & enhance customer service
• Plan, create / seed & manage content / content creators to drive engagement within the community
• Strategize & plan events calendar to engage community
• Write promotional mailers, blog posts etc., to promote new features / initiatives
• Conceptualize product enhancements, oversee design & UI & implement
• Manage / track user behavior, trends, competition & industry
• Undertake research (primary, secondary etc.) to get feedback & understand users
• Identify latest trends in online marketing, social media optimization, blog seeding, virals etc., & implement

Requirements:

• MBA in marketing
• Proficient in web 2.0 technologies with a sound understanding of the social networking space
• Experience in managing consumer facing Internet based products or services
• Driven by a strong consumer mind-set
• Innovative and capable of out-of-the-box thinking. Creativity a must
• Excellent analytical skills. Sould be able to derive recommendations, trends and patterns from data
• Team Player. Should be able to drive consensus, leverage synergies from cross functional teams
• Pro-active and motivated
• Strong written, oral communication skills, and a good listener

Desirable Qualities:

• Operational / process experience
• Understanding of Product Life Cycle Management

Desired Role / Competencies:

• Behavioural Competency: Interpersonal Skills, Problem Solver,Written and Verbal Skills, Innovative and Creative
• Technical Competencies: Domain Knowledge and Business Acumen

Sphere of Engagement:

• Engineering Team
• Research Team
• Design Team
• Customer Relations Team
• Product Development Team
• SEO Team
• Marketing Teams (online & offline)
• Sales Team (wherever applicable)
• Senior Management (wherever applicable)

APPLY: If interested, send your updated resume in word format immediately to anita at iquest-consultants dot com along with the following details:

• Total and Relevant Experience
• Current CTC:
• Expected CTC:
• Joining period:
• Current Location :
• Preferred Location: